FAQ

Frequently Asked Questions

ABOUT US

What is LegendaryPics?

LegendaryPics is a family owned business. Established in 2013. Based in Chicago, IL USA. We are photographers and graphics designers. Photography has been our passion for years and wanted to share our designs and creativity with the world. Our goal is to provide everyone who shares the same interests with unique and easy to use digital backgrounds and Photoshop templates.

Why I should purchase from LegendaryPics?

Because we are the best on the market and we want you to become the part of our LegendaryPics family.

Can I find LegendaryPics on any of the social media networks?

How often do you release a new collection?

Well, is depend, however, we try to add two or three collections of digital backgrounds every month.

Are you offer free digital backdrops?

Of course! You can try before you buy. Simply go to Free Downloads section and register to download your free samples.

Why do I have to register for free download?

Free download is limited time offer. One download for one person (one email address) . After you registered our system will recognize your email address upon successful login.

Are you offer a coupon discount ?

Yes, we introduce discount coupons for special occasions.

Where can I find the discount coupons?

On our website by signing up for the exclusive offers, products news and discounts. Alternatively, you can get the coupon discount by finding us on any social media we mentioned previously. If we offer any new sales we will also announcement that via email.

What photography gear you used to make that photo digital backgrounds?

Cameras:

Nikon D 7100,

Lenses: 

Nikon AF-S NIKKOR 70-200mm f/2.8G ED VR,

Nikon 70-180 mm f/4.5-5.6 AF Micro,

Tokina AT-X 116 PRO DX II 11-16 mm f/2.8,

Nikon AF-S NIKKOR 85mm f/1.4G,

Nikon AF-S NIKKOR 24-70mm f/2.8E ED VR,

Nikon AF-S VR Micro-Nikkor 105mm f/2.8G IF-ED,

Nikon AF-S DX NIKKOR 18-200mm f/3.5-5.6G ED VR,

Nikon AF-S DX NIKKOR 35mm F1.8G

Sigma 28-80mm D Aspherical Macro

Speedlight systems:

Nikon R1C1 Wireless Close-Up Speedlight System,

Nikon SB- 800,

SU-800 Wireless Speedlight Commander

Elinchrom:

Rotalux Softbox Octa 125cm, Pro White Umbrella 105cm, D-Lite RX 4

 

If I have any problem with used your products, do you offer any help?

Yes. Our friendly customer service team we’ll be more than happy to answer all your question within 24 hours via email. Contact us

DIGITAL BACKGROUNDS, BACKDROPS, PHOTOSHOP PHOTOGRAPHY TEMPLATES FOR PHOTOGRAPHERS

What are digital backgrounds?

These are a uniquely designed images. Simply by using them you can replace any of your existing photo backgrounds and achieve amazing results. We offers hundreds of designs suited for many different occasions.

What are Photoshop photography templates?

These templates are composed from multiple layers. Each of them can be manipulated individually, without affecting the remaining composition.

What is a difference between digital backgrounds and Photoshop templates?

Digital backgrounds are single JPEG or .TIF files. Photoshop templates on the other hand composed of multiple layers and within those you can change the size, color shape of the graphics and add your own text etc.

Is it a software?

No. Our products are not a software.

Do I need a software to use LegendaryPics products?

Yes, you need your own photo editing program such a Adobe Photoshop, Elements or others. For more information on these software’s, please see the following links from Adobe:

Adobe Photoshop CC  http://www.adobe.com/products/photoshop.html

Adobe Photoshop Elements http://www.adobe.com/products/photoshop-elements.html

Is any photo editing program included with any of the collections?

No. We do not provide software to edit the digital templates but we are happy to recommend specific graphic editing program such as Adobe Photoshop, Elements etc. For more information on these software’s, please see the following links from Adobe:

Adobe Photoshop CC

Adobe Photoshop Elements

Why I need those digital backgrounds?

To enhance your own personal or professional photography work.

What is the size of those digital backdrops?

The most used size is 8″ x 10″ at resolution 3000 x 2400 pixels at 300 dpi. We also have collections with different size and resolution. You will always notice the size of the templates or backdrops which is listed within the page.

What is the format?

It’s deepens which collection: .TIF format and .JPEG format.

It is hard to use your products?

No, not at all. Is very easy to manipulate and customize our templates but you need a photo editing program basic skills.

Can I change the size of those digital backdrops?

Yes. You can re size, rotate etc.

Can I change the text in digital templates?

Of course you can.

Are your Photoshop Photography templates layered and fully customizable?

Yes. They are multi-layered and fully customizable to suit your needs.

Will all of your files work with PC and MAC?

Yes. All our digital files are PC and MAC compatible.

Is the photo models included?

No. Photo models are not included.

Do I received your digital image templates with watermark?

No. Watermark will be removed.

Who is the author of those digital backgrounds?

All artwork is was created by a team members of LegendaryPics.

Is your product a Royalty Free?

Yes. Our digital backgrounds, backdrops, images, Photoshop templates are Royalty Free to use. They are designed to be used or composites to enhance your own personal or professional work. LegendaryPics products are copyright protected and can not be resold as they are.

More at “Terms of Use”

PAYMENT OPTIONS

Is there any options of payment except from PayPal?

Yes, you can pay with your credit card if you don’t have a PayPal account.

Which credit cards are accepted?

We accept all major credit and debit cards. Visa, Master Card, American Express, Discover.

If I don't have PayPal account, and will pay with my Credit Card. Who is the processor of the transaction?

The transaction will be processed via PayPal.

Is the transaction safe?

Yes. PayPal uses data encryption and anti-fraud technology to keep your information secure, reducing the risk of online fraud.

Also, our website uses a Comodo SSL certificate to secure online transaction for customers.

What does this mean for you?

  • By choosing Comodo SSL, LegendaryPics proves that customer security is our highest priority.
  • The SSL certificate used by our website carries a $10.000 warranty to further protect customer purchases.
  • Any data you submit to our website over HTTPS connection will be securely encrypted with the strongest available algorithms.
  • https://legendarypics.com has a website warranty of $10,000. This means that you are insured for up to $10,000 when relying on the information provided by IdAuthority on this site.
  • More at “Privacy & Security”

Shipping, orders

All orders will not be shipped until payment is complete. Most orders ship within 24 hours after the payment is received.
-Shipping in the United States: Your order will be ship via USPS First Class Mail. Please expect 3 – 7 days for delivery.
-International Shipping: Your order will be ship via USPS International First Class Mail. Please expect 6 – 12 days for delivery.
We guarantee that all of the discs will be working and are to be replaced by us should any defect be found, within 14 days of purchase.

DOWNLOAD

When and how i get my download link if I choose "download" option?

Right after the payment is complete. Most of orders are completed in 1 -5 minutes. Email with details of your purchase and download links will be sent to your registered account.

How large are the download files?

That depends and the size is dictated by several factors. Our high quality files are large, approximately 20 -120 MB each . Therefore, for example the entire 7 GB collection, we will sent you a several download links in approximately 1 GB each, enabling you to download multiple files at the same time, hence, speeding up the entire process.

When I purchase your product on disc, can I still have access to download it?

Yes. You will still have an online access to your purchase via your user account.

Do I have limited time to start the download process?

No. Once you get an email with the download links, you will have unlimited time to download your purchase directly from our website.

What if I deleted my files by accident?

Don’t worry. Just sign in to your account at LegendaryPics and download your product again.

Still have a question? Contact us